Serenity Mental Health Centers - Provo

“I did TMS here and it truly changed my life. If you’re on the fence about it let this be your sign to go and do it. It’s worth the investment. Every tech here is amazing, I personally worked with Jarom, Myja, Cameron, and Ellie. They are all amazing and do truly care about you. You can feel that they aren’t just doing it for the paycheck but they are doing it because they actually care. Brayden was so helpful with scheduling, and Brittany was amazing with that as well. Jeremy is so loving and cares so deeply about each of his patients. They want to help you so go and do it!”

“Everyone at Serenity in Provo are extremely compassionate, kind and comforting. Even the people behind the scenes in the corporate offices are wonderful. This has been my best experience with mental health professionals. They truly care and it shows. Cameron is an amazing TMS tech. He was my best friend while I was in treatment and I still have his number to reach out if I need to. He has also went above and beyond to check in on me out of the blue. I really appreciate everything he has done to help me. Mitch, the manager is very nice and just an amazing person. He is very knowledgeable and will help you understand the treatment process and payments. He is there to help you and has never shown any frustration with any of the millions of questions my wife had about costs and payments. Dr. Shapiro is the best psychiatrist I have ever been to. He was able to accurately diagnose me and is working on getting my meds correct. He actually cares for his patients. He has never made me feel any other way than heard and cared for. I have CKD and PKD and he has made sure to research, in depth, if any of the meds he is prescribing to ensure they will not harm my kidneys. He also found me a therapist that specializes in ERP therapy. McKenna, was my Ketamine nurse. She was amazing. She really took time to explain every step in the process and made me feel 100% comfortable before we even started. I have tricky veins and people usually have a very hard time accessing them. She was able to get the vein the first time, every time. I could go on and list great things about everyone I have met there, but it would be way too long of a list. Serenity is an amazing place! Yes they talk to you about TMS and Ketamine, but at no point did I ever feel pressured to do it. I decided on my own to do TMS and Ketamine with them and I am much better today than I was in January of this year. Before, TMS and Ketamine I was stuck in an anxiety and depression hole, that I could not get out of. All I was doing everyday before TMS and Ketamine was crying and throwing up all day. I couldn't get out of the house and self harm was possible and a very close reality. While I still have some anxiety and depression, it is now manageable and I am getting better everyday. The best part is I now have Serenity as a tool to use anytime I need it. I will more than likely do another round of TMS and Ketamine with them later this year and I know it will be nothing but beneficial for me and my mental health. I look forward to my next appointment, Toby”

“Serenity is a great clinic. The environment is very clean and calm. From the moment you enter you are greeted and treated very kind. You can tell the people at this office care for their patients and truly take the time to hear you. Ive had a lot of back and forth with seeking mental health services and some anxiety to reach out to a clinic because of past experiences. If you are looking for a clinic that cares this is it. It has been nice to relax a bit and trust I'm in good hands. Jeremy Ratcliff is amazing he takes the time to hear you out and involve you in your treatment plan rather than assigning the plan and cutting appointment times short. I like that working with this clinic I can collaborate with my provider to really work on improvements.”

“I had a great experience with Serenity. Before starting my treatment there I had almost given up hope of finding a solution to my mental health battle, but after a round of sessions, I finally got better and now feel like I have my life back. For anyone who undergoes treatment with serenity, keep in mind that the effects of the treatment might not fully kick in until after. I didn’t feel the full effects until almost three months after treatment ended. Don’t give up hope, it’ll work. Also, I recommend asking for Cameron to be your lab technician. I got switched to Cameron towards the end of my treatment due to scheduling changes, and I’m not exaggerating when I say he completely changed the effectiveness of my treatment for the better. The time you spend in the serenity sessions are oriented around helping patients feel positive feelings. Cameron’s enthusiasm and effort helped me leave every session actually feeling happier and more hopeful. He was very engaged in helping me according to my specific struggles and adapting wherever necessary. I believe that if it hadn’t been for him going the extra mile, I may not have gotten better as quickly as I did. My wife, who attended most sessions with me, and who notices the difference in my mental/ emotional well being better than I do, stresses how monumental Cameron was in the treatment.”