Whole Mind

“TL;DR: Megan Keetch is unprofessional and ill-equipped as a psychiatrist. If you have multiple mental health disorders or a complex case, DO NOT SEE HER. She can't handle it and will abuse you for her shortcomings. I was a patient of Megan Keetch for 7 months and felt neglected and unheard for most of the relationship. I went through Transcranial Magnetic Stimulation (TMS) under her supervision. Towards the end of the treatment, I began experiencing some extreme neurological symptoms that caused me to have episodes where I lost the ability to move or speak. When I shared my concerns with the technician, they said they would pass it along to Megan. These symptoms persisted for about a week before Megan decided to intervene. When she finally spoke to me, after not talking to me directly for a couple of months, she blamed me for having issues with my medication and said it was my fault that I was having these symptoms. She also confessed that she didn't believe me about the symptoms at first because I have a panic disorder with pseudoseizures and she just figured that was what was happening. She then misdiagnosed me with Seratonin Syndrome and directed me to the ER. (All without any kind of in-person consultantion. Only based on the secondhand information provided by the technicians and one phone call with me.) The ER quickly determined it wasn't Seratonin Syndrome and sent me home. Megan had no answers and sacrificed the trust between us to protect her ego. She never acknowledged her mistake or apologized for her abuse. When the office I was working with tried to get me in with a new provider at their "sister office", I was able to quickly get an appointment so I could get some help with the persistent neurological issues. Then a few days later, I got a notification that my appointment was canceled. The office, Whole Mind Psychiatry, called me and said that since I had a falling out with a provider that works in that office, I can't see ANY provider in that office. They had called Megan and asked about why we had a falling out and I suspect she painted a very ugly picture of me as a patient. They cancelled my appointment and it was a month before I could see a different provider. Megan directly interferred with my ability to get help with a severe neurological issue that impacted every facet of my life. I was forced to wait without any help because of her ego, again. Megan used the complexity of my diagnoses as a reason for her not believing me when I reported concerning symptoms. She did not believe me until it was so severe I had to go to the ER. IF YOU HAVE MULTIPLE MENTAL HEALTH DISORDERS, DO NOT SEE MEGAN KEETCH, SHE CANNOT HANDLE IT AND WILL SACRIFICE YOUR HEALTH FOR HER EGO.”

“I can only speak to my experience with Anne Willardson and treatment management staff. Anne has been absolutely instrumental in my recovery and stability after incarceration. Finding a psychiatric provider who truly understands post-prison stress, parole realities, and careful medication management is incredibly rare—Anne is that exception. She guided me through a difficult medication process with patience, insight, and real care, adjusting thoughtfully until we found what actually worked. Just as important, she created a space where I could be honest and feel safe, which matters enormously when you’re navigating parole and reentry. She treats you like a whole person, not a diagnosis. Her professionalism, judgment, and genuine investment in her patients’ success set her apart. If you’re dealing with trauma, reentry, or complex mental health needs, I can’t recommend Anne Willardson at Whole Mind Psychiatry highly enough.”

“I called prior to scheduling my consultation and explained my situation. I was told they would be able to complete an evaluation, diagnosis, and discuss treatment options. During my appointment, the provider told me I needed to obtain my medical records. I submitted the required forms through Walgreens and their controlled substance department, and I provided documentation to verify my prescription history. Despite providing the requested information, I felt like I was being treated as though I was trying to misuse the system rather than as a patient seeking care. I decided to see another provider, who was able to complete an evaluation and discuss treatment options during my first visit. I contacted the office afterward to request a refund, and the office manager apologized and stated that it would be processed. It has now been two weeks, and I have not received any follow-up or refund. Based on my experience, I would not recommend this office. I felt dismissed throughout the process and disappointed with the lack of communication afterward.”

“One month in with Whole Mind, and I couldn’t be more pleased with my experience. Navigating a new psychiatric prescriber after an insurance change is never easy, but Chanel made the transition seamless. She listens, she’s attentive to my needs, and she’s someone I’ve quickly come to trust with my mental health care. The rest of the staff has been just as wonderful — every interaction has been warm and professional. Highly recommend this practice to anyone looking for compassionate psychiatric care.”